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Please be patient while presentations load. All presentations are in PDF format except where noted.
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Tourism Economic Forecast What’s hot and what’s not? Is the dollar in a coma? Hear the latest about the general economic forecast for discretionary spending, including cruising and land-based vacations. |
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| John Walker, Chairman of Oxford Economics | View Presentation 1 |
| Andy Moody, Principal, Business Research and Economic Advisors (BREA) | View Presentation 2 |
Guest Perception is Guest Reality But what is reality? When the guests step ashore, is there a welcome sign? What image do they see and what is projected? Join this alternate approach to the standard Tour Operator workshop and learn how to create the over all experience and exceed customer expectations from industry experts. |
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| Alessandro Mencos, President, Gray Line Mundo Maya, Guatemala | View Presentation - *Powerpoint |
A Job Well Done Guest speaker Mr. Erkunt Oner from Tura Tours, Turkey, winner of the 2007 Seatrade Insider Cruise Award for Supplier of the Year, takes on the topic of delivering specialty tours for travelers who prefer private luxury venues. More Europeans are cruising, what are their needs and how do they differ from North Americans? Are multi-lingual guides the answer? Mr. Oner caters to segmented travelers and shares his ideas and strategy. |
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| Mr. Erkunt Oner, CEO, Tura Turizm - Istanbul, Turkey | |
How will the Caribbean destinations and cruise lines deal with a challenging economy and rapidly escalating fuel costs? This workshop will review the significant implications of today's challenging economic environment. In addition, we will discuss changes that are needed in our sales and marketing strategies to produce the most favorable results. |
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| Terry Dale, President & CEO, Cruise Lines International Association | View Presentation |
How can the Caribbean destinations best leverage cruise tourism to improve the current and future impact from cruise visitors? This workshop will discuss the increased importance of cruise tourism and how the destinations can improve the impact that cruise visitors bring to the destinations. We will review a wide variety of topics, including product improvements, marketing "best practices", cruise conversion programs and important initiatives.
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| James Devers, Windward Caribbean Trade Manager, Tropical Shipping, Trinidad | View Presentation 1 |
| Magaly Toribio, Vice Minister, Ministry of Tourism, Dominican Republic | View Presentation 2 |
The ABC’s of Insurance Program Panelists will include representatives from Royal Marine Insurance, Ace Insurance and Cruise Line Risk Management. This workshop will breakdown the overall insurance program from Coverage, Overwriting, Risk Management and Claims.
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| Bill Roversi, Vice President, Royal Marine Insurance Group | View Presentation |
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